Privacy Policy

Last Updated: October 2025

1. Introduction

At Worlo, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

Worlo is the data controller responsible for processing your personal data. If you have questions about this policy, contact us at:

Email: info@worlo.me
Data Protection Officer: info@worlo.me

3. Information We Collect

3.1 Personal Information

We collect the following categories of personal data:

Account Information: Name, email address, phone number, password
Profile Information: Resume, work experience, education, skills, qualifications
Company Information: Company name, VAT number, business details
Job Postings: Job descriptions, requirements, salary information
Application Data: Applications submitted to employers
Communication Data: Messages exchanged through the Platform
Payment Information: Billing details, payment method information (processed by Stripe)
Usage Data: IP address, browser type, device information, usage patterns

3.2 How We Collect Information

Directly from you when you create an account or profile
When you post jobs, submit applications, or use Platform features
Through cookies and tracking technologies
From third-party services (e.g., Stripe for payments)
Automatically through usage analytics

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract Performance: To provide our services and fulfill our obligations
Legitimate Interests: To improve services, ensure security, and prevent fraud
Consent: Where you have provided explicit consent for specific processing
Legal Obligations: To comply with legal and regulatory requirements

5. How We Use Your Information

5.1 Service Provision

Create and manage your account
Process job postings and applications
Enable communication between employers and candidates
Provide customer support and assistance
Manage your subscription and billing

5.2 Platform Improvement

Analyze usage patterns and user behavior
Develop and improve features and functionality
Conduct research and analytics
Personalize your experience
Optimize performance and security

5.3 Communication

Send service-related notifications
Respond to inquiries and support requests
Send updates about your account and activity
Provide marketing communications (with consent)

6. Data Sharing and Disclosure

6.1 With Employers/Candidates

Your profile information, including resumes and qualifications, is shared with employers when you apply for jobs. Employers' job postings are visible to candidates on the Platform.

6.2 With Service Providers

We share data with trusted third-party service providers:

Payment Processing: Stripe for secure payment processing
Hosting Services: For Platform infrastructure and hosting
Analytics: For usage analysis and insights
Email Services: For transactional and marketing emails
Cloud Storage: For secure data storage

All service providers are contractually obligated to protect your data and use it only for specified purposes.

6.3 Legal Disclosures

We may disclose your information if required by law or to:

Comply with legal obligations or court orders
Respond to lawful requests from authorities
Protect rights, property, or safety of Worlo and users
Prevent or investigate fraud or security issues

7. Data Security

We implement comprehensive security measures to protect your personal data:

SSL/TLS encryption for data transmission
Encrypted storage for sensitive information
Regular security assessments and updates
Access controls and authentication measures
Secure payment processing through Stripe
Regular data backups and recovery procedures
Employee training on data protection

8. Data Retention

We retain your personal data for as long as necessary to:

Provide services and fulfill contractual obligations
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements
Maintain service history and records

After account deletion, we retain certain data for legal compliance and legitimate business interests for specified periods.

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access: Obtain a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your data (right to be forgotten)
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at info@worlo.me. We will respond within 30 days.

10. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure adequate protection through:

Standard contractual clauses approved by the European Commission
Adequacy decisions by the European Commission
Other appropriate safeguards as required by law

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information, see our Cookie Policy.

12. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us immediately.

13. Data Breach Notification

In case of a data breach that may affect your rights and freedoms, we will:

Notify the supervisory authority within 72 hours
Inform affected users without undue delay
Provide details of the breach and measures taken

14. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies.

15. Marketing Communications

We send marketing communications only with your consent. You can opt-out at any time by:

Using the unsubscribe link in emails
Adjusting account notification settings
Contacting us at info@worlo.me

16. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified through the Platform or via email. Continued use constitutes acceptance of updated terms.

17. Contact Us

For privacy-related questions, concerns, or to exercise your rights:

Email: info@worlo.me
Data Protection Officer: info@worlo.me