Last Updated: October 2025

1. Service Agreement

These Terms and Conditions govern your use of Worlo's services, including our job portal platform, membership plans, and related services. By using our services, you agree to be bound by these terms.

2. Service Description

Worlo provides a comprehensive online job marketplace connecting employers and job seekers. Our services include:

• Job posting and management tools for employers
• Candidate search and profile creation for job seekers
• Application management and communication tools
• Premium membership features and plans
• Data analytics and reporting

3. Membership Plans and Pricing

3.1 Available Plans

We offer three membership tiers:

• Standard Plan: Basic features, limited job postings, candidate search
• Gold Plan: Enhanced features, increased job postings, priority support
• Premium Plan: Full features, unlimited job postings, advanced analytics

3.2 Pricing

All prices are displayed in US Dollars (USD) unless otherwise stated. Prices may vary for monthly and yearly subscriptions. Yearly subscriptions typically offer discounted rates compared to monthly billing.

4. Payment Terms

4.1 Payment Processing

All payments are processed securely through Stripe, a third-party payment processor. We accept major credit cards and debit cards. By providing payment information, you authorize us to charge your payment method for the selected subscription.

4.2 Subscription Billing

• Subscriptions are billed in advance on a monthly or yearly basis
• Billing cycles begin on the date of purchase
• Subscriptions automatically renew unless canceled
• You authorize automatic recurring charges to your payment method
• Charges occur on the same day each billing cycle

4.3 Price Changes

We reserve the right to modify subscription prices at any time. Price changes will be communicated at least 30 days in advance. Existing subscriptions will maintain their current price until the next billing cycle.

5. Subscription Management

5.1 Cancellation Policy

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation takes effect at the end of the current billing period. You will continue to have access to paid features until the period ends.

5.2 Auto-Renewal

Subscriptions automatically renew unless canceled before the renewal date. You will be charged automatically at the end of each billing period. Notify us at least 24 hours before renewal to prevent automatic charging.

5.3 Subscription Changes

• You may upgrade your plan at any time
• Upgrades take effect immediately with prorated charges
• Downgrades take effect at the next billing cycle
• Changes may affect feature availability

6. Refund Policy

6.1 Standard Refund Policy

Due to the digital nature of our services, refunds are generally not available except under specific circumstances:

• Technical issues preventing service access
• Duplicate or accidental charges
• Unauthorized use of your payment method
• Failure to deliver promised features

6.2 Refund Process

• Refund requests must be submitted within 7 days of purchase
• Requests should include detailed explanation and evidence
• Refunds are processed within 5-10 business days
• Refunds are credited to the original payment method

6.3 Chargebacks

Initiating a chargeback without contacting us first may result in account suspension. Please contact our support team to resolve any billing disputes.

7. Service Availability

We strive to provide reliable service, but do not guarantee uninterrupted or error-free access. The Platform may be unavailable due to:

• Scheduled maintenance
• Technical issues or failures
• Third-party service disruptions
• Force majeure events

8. Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time. We will provide reasonable notice of significant changes that affect your membership benefits.

9. Feature Limitations

Feature availability depends on your membership plan. Usage limits apply to:

• Number of job postings per month
• Number of featured job slots
• Candidate search and contact limits
• Application management features
• Data export capabilities

Exceeding limits may require plan upgrades or additional purchases.

10. Data Usage and Limits

10.1 Data Collection

We collect and process data necessary for service provision, including:

• User account information
• Job postings and descriptions
• Candidate profiles and applications
• Usage statistics and analytics
• Payment and billing information

10.2 Data Retention

We retain your data for as long as your account is active and as necessary to provide services. Data may be retained after account closure to comply with legal obligations.

11. Intellectual Property

All service content, trademarks, logos, and intellectual property remain the exclusive property of Worlo or its licensors. You may not reproduce, distribute, or create derivative works without explicit written permission.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating formal proceedings, contact us to attempt informal resolution. We are committed to addressing concerns promptly and fairly.

12.2 Governing Law

These Terms are governed by Romanian law. Any disputes shall be resolved in the courts of Bucharest, Romania.

12.3 Jurisdiction

By using our services, you consent to the exclusive jurisdiction of Romanian courts for any legal proceedings arising from these terms.

13. Limitation of Liability

To the maximum extent permitted by law:

• Worlo is provided "as is" without warranties of any kind
• We disclaim all warranties, express or implied
• We are not liable for indirect, consequential, or incidental damages
• Our total liability is limited to the amount paid for services in the past 12 months

14. Indemnification

You agree to indemnify and hold Worlo harmless from any claims, damages, or expenses arising from:

• Your use of the Platform
• Violation of these Terms
• Violation of any laws or regulations
• Infringement of third-party rights

15. Changes to Terms

We may update these Terms and Conditions at any time. Material changes will be notified through email or Platform announcements. Continued use constitutes acceptance of updated terms.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full effect.

17. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Worlo regarding service use.

18. Contact Us

For questions about these Terms and Conditions: